1. Introduction

Welcome to the website of Ksilart. These Terms of Use ("Terms") describe our commitments to you, as well as your rights and obligations when using our services.
By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our services.

2. Scope of Use

Our website is designed in accordance with Greek legislation.
Ksilart reserves the right to:

  • restrict access to products or services per person, geographic area, or jurisdiction,

  • limit the quantities of products or services available.

3. Intellectual Property Rights

  • All content on this website is protected by Greek and EU copyright law.

  • Copying, distributing, or transmitting material without prior written consent from Ksilart is prohibited.

  • Users may download content for personal, non-commercial use only, without modifications and while retaining copyright notices.

4. Limitation of Liability

Ksilart is not responsible for:

  • technical errors with hardware, software, or network connections,

  • incomplete, unclear, or delayed transmissions,

  • damages resulting from the use of the website,

  • content of third-party websites linked from our site.

5. Confidentiality & Personal Data

  • Any information you submit (via email or forms) is treated as confidential.

  • We do not share personal data unless required by law or in cases of misuse.

  • For full details, please see our Privacy Policy on this website.

6. Orders & Payments

  • All prices are displayed in euros (€) and exclude shipping costs.

  • Payments are processed through secure providers (PayPal, banks).

  • Ksilart reserves the right to cancel any order in case of pricing errors or stock issues.

7. Shipping Policy

  • Processing time: 2–7 business days (excluding weekends).

  • Shipping is carried out via DHL or ELTA.

  • Please note: product prices do not include customs duties, import taxes, or other local charges, which may apply depending on your country. These costs are the buyer’s responsibility.

  • All products are carefully packaged in our custom boxes to ensure maximum protection during transit.

8. Governing Law & Jurisdiction

These Terms are governed by Greek law, and any disputes shall be subject to the exclusive jurisdiction of the courts of Athens.